Currently, we are looking to add members with experience in healthcare leadership and Information Technology (IT) in a business setting.

If you think you meet these criteria, please click on this link to submit an application form.

If you have any questions regarding the positions, please do not hesitate to call our office (519-736-7770) and ask to speak to the Executive Director for more information.

Based on the overwhelming feedback from our patient satisfaction survey, we want to continue to do our best to hear and implement what the patients need in order for them to get great quality healthcare. Thank you to all of our patients that submitted surveys, please keep the suggestions coming!

Award:

Integrating Digital Health and Virtual Care

Achievement:

Increased daily appointments and after-hours access with platform that incorporated EMR

With COVID-19 restrictions in place, our team turned to virtual care to improve patient access. Healthcare organizations across the region realized that during the pandemic, after-hours access was going to be impacted as walk-in clinics reduced hours and patients hesitated to seek in-person care in acute care settings, due to the risk of COVID-19 exposure. This resulted in our patients expressing the need for increased after-hours access to care and drove the us to create an innovative, sustainable solution to provide after-hours access.

We couldn’t have accomplished this success without the feedback from our patients and the hard work and dedication from our entire team.

For further information on this achievement click HERE

If you are a patient, and would like to provide us any feedback please complete our Patient Satisfaction Survey by clicking the button below.